Senior Housing and Care

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April 01, 2007

We recently had our LPA come out on a complaint investigation. She was rude and condescending during the visit. She wrote us up for deficiencies claiming that we were missing certain documentation in resident files. We told her that we had the documents in question in the building and offered to show them to her. She said "no," that she was through with her investigation and that if we didn't like it we could appeal. What do you recommend?

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For more information, please contact:

Joel Goldman

415-995-5028 Direct Phone
415-995-3428 Fax

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