Paul Gordon Speaking at CALA Fall Conference & Trade Show

ADA, Fair Housing and Civil Rights laws can impact not only physical environment but operational aspects. Join this attorney-provider duo as they examine the core principles of these laws along with real-world examples of how they apply in senior living communities. Using case studies, you’ll hear about the recent claims against California operators involving American Sign Language interpretation service and the legal responsibility to assist deaf and hard of hearing residents and prospective residents with their communication needs. You’ll leave better equipped to handle inquiry call “testers,” avoid common legal pitfalls and understand when communication aids are required.

Paul Gordon: "American Sign Language Obligations in Senior Living"